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Privacy and policy

At Cavalry (hereinafter, "Cavalry," "Company," "us," or "we"), we respect and protect the privacy of visitors to our website, www.getcavalry.ai, and the other websites under Cavalry (collectively, the "Sites"), and our customers who use our product(s), and related services (together with the Sites, the "Service").

This Privacy Policy outlines how Cavalry collects, uses, shares, and protects personal data provided by users when interacting with our app and services. By accessing and using our Product/Service, you indicate that you understand, accept, and consent to the terms of this Policy. If you do not agree with or are not comfortable with any aspect of this Policy, you should immediately discontinue access or use of our Product/Service. Proper access and use of information provided on the website, including User Contributions, is governed by our terms of use found here ("Terms of Service"). In addition to the below Policy, Cavalry follows and adheres to the industry practices to be compliant with the GDPR and data protection laws. For more information, check out our GDPR compliance page here.

In this Policy, "Personal Information" means information or an information set that identifies or could be used to identify an individual directly or indirectly. Except as described in this Policy, Cavalry will not give, sell, rent, or loan any Personal Information to any third party. Personal Information does not include "Usage Data," which we define as encoded or anonymized information or aggregated data we collect about a group or category of services, features, or users, which does not contain personally identifying information. Usage Data helps us understand trends in usage of the Service so that we can better consider new features or otherwise tailor the Service. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our customers, partners, and service providers, for various purposes, including to help us better understand our customers' needs and improve the Service, as well as for advertising and marketing purposes.

1. Data we collect

  • Personal identification (name and email address)
  • Usage data and logs

2. How data is collected

  • Directly from users during app usage
  • Through Slack APIs and service integrations

3. How we use data

  • To provide and maintain app functionality
  • For support and troubleshooting
  • For improving user experience

4. How data is stored

  • Data is stored securely using industry-standard security practices.
  • Access to data is strictly controlled

5. Data retention

  • Data is retained only as long as necessary for operational, legal, or security purposes (see Data Retention Policy)

6. User rights

  • Users can request access, transfer, or deletion of their personal data via the provided contact methods.
  • Requests are verified and processed in accordance with GDPR and other applicable laws

7. Contact & requests

8. Cookies and analytics

Cookies are collected to:

  • Remember user information (like login details and preferences for a personalized experience)
  • Track user behavior for website analytics and content optimization

Data retention policy

The Data Retention Policy defines how Cavalry manages user data collected through our services.

Purpose

  • To ensure compliance with applicable law, including GDPR, and support business operations.

Retention periods

  • Personal data is retained only for as long as necessary to fulfill business purposes, comply with laws, or upon user deletion request
  • We retain data for as long as needed to provide Service to our customers

Deletion process

  • Data is securely deleted or anonymized after the retention period
  • Deletion requests are actioned according to the Privacy Policy.

Review and update

  • Policy is reviewed at regular intervals and updated as regulations and business needs change.

GDPR compliance document

Cavalry is committed to complying with the European Union's General Data Protection Regulation ("GDPR").

Legal basis for processing

  • Processing is based on user consent and/or legitimate business interests as required.

Rights of data subjects

  • Users may exercise their rights to access, correct, and delete their personal data.

Security & organizational measures

  • Industry-standard technical safeguards (encryption, access controls)
  • Regular policy reviews and staff training

Data transfers & documentation

  • Any data processed outside of the EU complies with GDPR mechanisms
  • Cavalry maintains a record of processing activities and DPIA, as required.

Further details

  • Regular updates and full documentation available upon request